سياسة الخصوصية

Privacy in English

Last updated: 12 November 2026

Wasl is now called Badalak. If you used it before, you need to enter the data on your phone again, once (the new address cannot see the old one's data).

No account. Profile and emergency data stay in the browser on your phone. Conversations are not recorded, and our server stores no execution data. While a feature is in use, only what it needs is sent: task dialogue, basic profile fields and, if "remember my tasks" is on, short summaries of the last 5 tasks to Anthropic Claude via our n8n server; text to be spoken to ElevenLabs (Microsoft Azure as fallback); speech audio to your browser's speech service (on phones whose browser can't do speech recognition, the audio of what is said goes through Badalak's server to ElevenLabs speech-to-text instead, and is not stored); for pharmacy orders, the order details and the pharmacy messages you paste or share go to Claude, and voice notes you share go to ElevenLabs speech-to-text. Messages to the pharmacy are sent from your own WhatsApp by you. If you sign up for the pilot, your name, WhatsApp number, governorate and answers are kept by the Badalak team in a sheet used only to run the pilot; ask us on WhatsApp to delete them anytime. To count the 30 free tasks per month ("Speak for me", pharmacy orders, and each time you open translation, however long it lasts; when tasks run out translation keeps showing the words without smart replies; SOS is never counted), our server keeps a random phone ID, the month and the task count, with nothing from the conversation. If you enter a company or association code, the server records that this random ID belongs to that code; the organisation sees counts only. Calls ("Call" in Badalak, still a trial, not open to the public; full service will come with a telecom partner): the call is not recorded and no audio is stored. The first sentence of every call tells the other person that an AI voice assistant is speaking on behalf of a Deaf person. The number you enter, your request, the profile fields above and your replies go to our server. The words pass through the telecom company (Telnyx) and its AI voice assistant so they can be spoken and written down, and they are deleted from our server and theirs as soon as the call ends (on our side at most 30 minutes later if the call drops). The assistant gets only your name and the goal of the call (not your allergies or address); it asks you before using anything else. After that we keep only the call's status, duration, time and the random phone ID, to count calls. At the end you see a summary with the last words of the call, on your phone only (also saved in "My tasks" on this phone, never sent anywhere). Each call counts as one task. Until the call service is switched on, the screen says "Simulation" and no real call is made. The "word said wrong?" button sends only the word you pick, Badalak's sentence and the dialect, and only when you press Send. Sign view ("Sign" switch above the other person's words): what the hearing person says is turned into sign IDs from Badalak's sign library by the same AI service as the captions (our server, then Claude); the sign videos come from Badalak's own site and are saved on your phone, and nothing about you is sent with them. «Polish» in translation (✨): only when you tap it, the note you typed, the last 4 sentences the other person said, the dialect, your gender and your «My words» go to our server and then Claude; the sentence comes back for you to check and edit before it is spoken, and it is not counted as a task. «My words» (names, places, the medicine you take) are stored on this phone only; they are sent with «Speak for me», smart replies and «Polish» requests so the AI spells them right, and given to your browser's speech service as hints where it supports that. «My sentences» are stored on this phone only and are spoken or sent only when you tap one. Text size, high contrast and the speech alert (vibration and a light on the screen edge, worked out on the phone) are saved on the phone. Sound alerts, sign recognition, location and emergency contacts never leave the phone.

Badalak at the counter (QR at a branch). Your phone shows a code; the staff scans it and you talk in text (the staff can speak, and their own phone turns speech into text). Some branches have a fixed branch phone (staff sticker) that waits and opens the conversation by itself when you scan; you pick your request from picture cards, and the staff sees it as the first message. Messages pass through the Badalak server only to reach the other phone, and are deleted when the conversation ends, or after one hour at most if it is left open; no name or phone number is sent. The first time on each phone, Badalak shows this and opens the code only after you tap OK. At the end, an errand summary (your request and the numbers the staff said, like the price) is built on your phone and saved in "My tasks" on this phone only; it is never sent anywhere. In "talk on my phone" mode, nothing of the conversation goes to the server. At the end we ask "Did you get it done?". For each visit the server keeps numbers only: the place, the day, whether the staff joined, how many messages, how long the conversation took in minutes, and the yes/no; no conversation text, no name or phone number. Places see totals only.

Sign language (camera). When you tap «Sign», a program on the phone itself finds your hands and shoulders and turns them into numbers. No video or picture is sent to anyone or recorded. Signs you teach Badalak are stored only on this phone, in the browser, as numbers describing the hand movement (not video) with the meaning you typed. When you tap «Say it» in a task, only the chosen words (for example "pharmacy, where") go to Badalak's server and then Claude to make a sentence, as with typing; in translation, the words go to the voice service to be spoken. The first time, the phone downloads the sign program (from Google and jsDelivr) and Badalak's sign library and keeps them for offline use. Delete my signs from this phone

Your picture mode and app language choices, and the country used for emergency numbers (your pick, or a guess from the phone's time zone), stay on the phone. No ads or tracking. Delete everything anytime from "My info". Sign-recording page (record.html, used by sign-language experts and the Badalak team to film the sign library): the camera runs on the phone and the videos are stored in the browser on that phone only; nothing is uploaded to any server. Videos leave the phone only when the person filming presses Download or Share and sends the file to the Badalak team themselves. Before filming, each person who appears types their name and chooses what the videos may be used for (the app, training sign recognition, competitions and presentations, social media); this consent is stored on the phone and exported with the videos as consent.json. Videos are never used for anything the person did not agree to, and consent can be withdrawn at any time by messaging the Badalak team; the videos are then removed from the app in the next update. We follow Egypt's Personal Data Protection Law No. 151 of 2020.